£29,793.13 - £33,574.79 4j2t5t
Location: Various - G53, G4, G34
Ref: GLA13661
Glasgow Life is looking for an Assistant Manager to us on a 10 hours type part time permanent contract. As an Assistant Manager you will be ing our in-demand Sports Operations team. You will be part of a dedicated team which s our Sports delivery across Glasgow.
More about our Sport teams 6t3b4d
As an Assistant Manager you’ll be ing our Glasgow Life Sport team, playing your part in encouraging people to live an active Glasgow life. Through sport and physical activity, we promote inclusion and wellbeing throughout the city. From Glasgow Club to our Learn to Swim programmes, the services we provide allow people to experience the life-changing benefits of participating in sports at all levels. Read more on our website. https://www.glasgowlife.org.uk/sport.
About Glasgow Life 6m233x
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We stage world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.
The role 6q1842
Assistant Managers are an integral member of the Sports Operations Management team working within our wet side & Glasgow Club venues driving income, and footfall.
Working directly with Assistant Cluster & General/ Area Managers, Assistant Managers will ensure the delivery of the daily operation, safely, efficiently and to a high level of customer service.
It is essential for post holders to be financially aware, lead the team in achieving sales and income targets, and ensure their venue is presented to the highest standards
Part -time: 10 hours per week, Saturday or Sunday . Shifts will be 0830 hours to 1830 hours.
Our city-wide teams venues across Glasgow as required, but everyone has a primary venue. Work at one of our fantastic pool venues across Glasgow: North Woodside, Pollok and Easterhouse (dependant on available vacancies).
Key Responsibilities; 226e4b
- Senior Management in the daily running of the venue, leading on all activities associated with a busy leisure centre
- Manage team of staff, providing coaching and enabling them to carry out their roles effectively
- Understand pool plant operation and ensure the safe running of swimming pools and other wet side facilities.
- Work closely with the Health & Fitness team to continually improve Glasgow club facilities and services to meet customer needs and generate new hips
- Allocate duties and responsibilities within the team ensuring all work is completed to prescribed standards
- Responsible for health & safety of the venue, ensuring all operational practices are compliant with health & safety policy and practices
- Working with wider operations, sports development and external stakeholders to promote benefits of health & fitness and recreational activities
- Work as part of wider team in the delivery of a of range of events,
- Lead on the implementation of shift rotas ensuring effective deployment to meet the demands of the venue
- Management of sickness absence & act as chair in formal investigation processes.
- Lead by example to provide a team spirit & motivation across all staff
- Ensure performance management process is embedded and carried out for all staff
- Provide continuous customer interface dealing with enquiries, complaints & clarifying issues and providing an informed response.
- Liaising with internal and external customers and partners establishing effective working relationships
- Play an effective role in the implementation & up keep of Customer Service Excellence (CSE) Accreditation
- Any other duties that are deemed appropriate to the grade and role.
The candidate 4m6g1b
If you’re interested in ing us as an Assistant Manager you’ll need:
- Previous experience of managerial/supervisory role
- Evidence of effective leadership, including responsibility for staff management
- Evidence of customer focus, demonstrating delivery of effective customer services
- Ability to work on own initiative
- hip of PVG Group will be required
You can read the full person specification for this role under the ‘Job Attachments’ section.
Our city-wide contracts mean you will be flexible to work in any of our locations.
This role is working 4r645
We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.
Benefits at Glasgow Life 4g2662
- 30 days holiday allowance plus 6.5 public holidays (for full-time roles). After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year
- hip of the Local Government Pension Scheme
- Discounted Glasgow Club hip and money off in our museum shops and online store
- Option to buy extra annual leave
- Cycle-to-work scheme
- And much more!
Please note that Glasgow Life, as an ALEO to Glasgow City Council, is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see https://www.glasgow.gov.uk/jobevaluation for more information.
Diversity matters at Glasgow Life r4in
We're determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We're a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer
To apply for this vacancy online please visit Assistant Manager - Part-Time (3 posts) - GLA13661 | Glasgow Life | myjobscotland
Closing date is 11.59pm on Sunday 25th May 2025
Information is available in alternative formats, on request.